Cleaning your silver jewelry at home with baking soda is an easy and simple method. Here are the steps:

Materials:
- Sodium bicarbonate
- Boiling water
- Aluminum foil
- Dishwashing detergent (optional)
- Deep container
- Old toothbrush
- Soft cloth

Steps:
1. Cover the container with aluminum foil, place the jewelry inside the container, and cover it with baking soda. Then, add boiling water and let it sit for a few minutes. This will help loosen dirt and rust.
2. Using your toothbrush, scrub the jewelry, especially the dirtiest or most tarnished areas. Avoid using excessive force to avoid scratching the silver.
3. After rubbing, rinse the jewelry well with warm water and dish soap (optional) to remove any baking soda residue.
4. Dry your jewelry completely with a clean, soft cloth.
5. To make your jewelry shine even more, polish it with your silver cloth or silver file that comes with all your Mil Colores orders.

This method is gentle and safe for 925 silver, but it's always a good idea to test it first on a small, inconspicuous area of ​​the jewelry to ensure it won't cause any damage. Remember, if the jewelry is made of other materials, we recommend checking to see if this method works.

We leave you a video of how to do it here.

When you go shopping at our store, you can request the "Crystal Dictionary," which lists the benefits of each crystal. You can also find helpful material on our blog regarding the uses and benefits of each crystal.

Visit the blog here.

925 silver

925 silver jewelry, also known as sterling silver, exemplifies the elegance and beauty that can be designed in this material. 925 silver is an alloy containing 92.5% pure silver and 7.5% other metals, giving the jewelry a durability and strength that makes it a high-quality piece, perfect for jewelry making.

An important feature of 925 silver jewelry is that it is nickel-free. Nickel is a metal that can cause allergies in some people, leading to skin irritation and discomfort. Therefore, 925 silver jewelry is considered a safe option for those with sensitive skin or those prone to allergic reactions to nickel.

22K gold plated

22K gold plating on silver jewelry is a technique that combines the elegance of gold with the durability and versatility of silver. This artisanal technique involves coating a piece of silver jewelry with a layer of 22-karat gold.

22-karat gold is an alloy containing 91.67% pure gold and a lower percentage of other metals, giving it greater strength and durability compared to 24-karat gold, which is completely pure but also softer and more prone to damage. Combining this gold alloy with silver creates a unique synergy between two of the most prized metals in jewelry.

Find your guide here .

Receive your products or send a gift in less than 3 hours in Santiago.

Active service for purchases made within the following hours :
Monday to Thursday from 11:30 a.m. to 4:30 p.m.
Friday from 11:30 a.m. to 5:30 p.m.

Applies to the following communes:
- The Counts
- Vitacura
- Lo Barnechea
- Providence
- Ñuñoa
- The Queen
- Macul
- Huechuraba
- Santiago Centro
- Saint Joachim
- San Ramón
- Independence
- Recoleta
- Conchalí

We want you to receive your purchase as quickly as possible and be happy with it. We offer the option to purchase Monday through Friday until 12:00 p.m. and receive your products that same afternoon.

This express delivery has no additional cost.

Applies to the following communes:
- Santiago
- Recoleta
- Independence
- Quinta Normal
- Maipú
- Pudahuel
- Renca
- Conchalí
- The Prado
- Navia Hill
- Central Station
- Huechuraba
- Cerrillos
- Providence
- Ñuñoa
- The Counts
- Florida
- The Queen
- Macul
- Peñalolén
- Vitacura
- Lo Barnechea
- Saint Michael
- The Cistern
- The Farm
- San Ramón
- La Pintana
- Pedro Aguirre Cerda
- Saint Joachim
- The Mirror
- The Forest
- Puente Alto
- Saint Bernard
- Hill

In certain cases, such as rain in Santiago, unforeseen circumstances, or other large-scale events like CYBER, we will not be able to fulfill our proposed schedule. However, we will inform you promptly.

Yes, you can purchase on our website, and we'll ship your products via courier. When you process your payment, a list of shipping costs will appear based on the region and destination city.

In Santiago, we offer SAME DAY shipping to most communes for purchases made Monday through Friday until 12:00 p.m. See the list of communes here .

In some regions, it can take 3 to 10 business days. In other areas, it can take up to 10 business days.

In certain cases, such as rain in Santiago, unforeseen circumstances, or other mass events like CYBER, shipments may take longer than usual. However, we will inform you promptly.

When we ship, you'll receive an email with your tracking number.

Returns due to product dissatisfaction (color, personal taste, model, size, etc.) may be made within the first 15 days of purchase, and shipping costs will be the consumer's responsibility.

If you wish to exchange your products, you can request it within the first 30 days of the purchase date. Products must be unused, with their tags and original packaging. Due to customer hygiene concerns, exchanges for earrings and hoop earrings are NOT accepted.

If the product you wish to exchange is of lesser value, the money will not be refunded. However, you can include other products in your purchase up to the value of the receipt.

Shipping costs in the event of an exchange are the customer's responsibility. If the exchange or return was due to an error caused by Mil Colores, the case will be evaluated to determine whether an exchange or refund is possible.

Write to us at contacto@milcolores.com , including the receipt number, purchase date, a photo of the product, and a detailed description of the problem.

When we receive the product at our office, we will send you an email confirming your return or exchange request. If a product does not qualify for an exchange, it will be returned to the sender, at the consumer's expense.

If the product has defects or flaws, other than those caused by misuse or falling jewelry, within 3 months of the date it was received. You can choose one of these options:

Repair or replacement of the product.

The warranty stated above only applies if the customer has not been subject to mishandling, improper use, and/or poor care of the product. Examples include chains broken by external force, scratches, bending, or natural darkening due to use.

We offer a jewelry cleaning and post-warranty repair service so your jewelry will last a long time. Write to us at contacto@milcolores.com to arrange this.