BLACK FRIDAY! 27 a 29 NOVIEMBRE

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FAQs and Policies

FREQUENT QUESTIONS 

How do I clean the silver?
At Mil Colores we have a special liquid to clean silver when it has become opaque and it must be cleaned with a special silver cloth.

What is each crystal for?
When you go shopping at our store you can ask us for the "Crystal Dictionary" where the benefits of each one appear. In addition, we will constantly upload our use and benefits to our blog! You can click here to go to our blog!

Sell to Region? 
We effectively sell to the region, you can buy on our website and we will send it to you by Starken within 5 business days! 

  

RETURN OR EXCHANGE POLICIES 

For changes due to an error in the order or personal reasons, the customer must pay for shipping to our store and then shipping the new product to your home address. Before sending the new product in Mil Colores, we will check that it comes in adequate conditions. In case of not complying with a good condition, the product will not be received and will be forwarded to the customer.

In case of returns, a previous review of the condition and conditions of the product will be carried out and in case of complying with the conditions, the money will be received and returned within the next 7 business days.
For hygiene reasons the AROS have no exchange or refund
 

 

 

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