Contact us
If you'd like to contact us, please fill out this form or email us at contacto@milcolores.com
Frequently Asked Questions
Below you will find some of the most frequently asked questions:
Worldwide shipping soon
We are located in Melbourne
WE ARE ON PAUSE
Worldwide shipping soon
We are located in Melbourne
WE ARE ON PAUSE
If you'd like to contact us, please fill out this form or email us at contacto@milcolores.com
Below you will find some of the most frequently asked questions:
Cleaning your silver jewelry at home with baking soda is an easy and simple method. Here are the steps:
Materials:
- Sodium bicarbonate
- Boiling water
- Aluminum foil
- Dishwashing detergent (optional)
- Deep container
- Old toothbrush
- Soft cloth
Steps:
1. Cover the container with aluminum foil, place the jewelry inside the container, and cover it with baking soda. Then, add boiling water and let it sit for a few minutes. This will help loosen dirt and rust.
2. Using your toothbrush, scrub the jewelry, especially the dirtiest or most tarnished areas. Avoid using excessive force to avoid scratching the silver.
3. After rubbing, rinse the jewelry well with warm water and dish soap (optional) to remove any baking soda residue.
4. Dry your jewelry completely with a clean, soft cloth.
5. To make your jewelry shine even more, polish it with your silver cloth or silver file that comes with all your Mil Colores orders.
This method is gentle and safe for 925 silver, but it's always a good idea to test it first on a small, inconspicuous area of the jewelry to ensure it won't cause any damage. Remember, if the jewelry is made of other materials, we recommend checking to see if this method works.
We leave you a video of how to do it here.
When you go shopping at our store, you can request the "Crystal Dictionary," which lists the benefits of each crystal. You can also find helpful material on our blog regarding the uses and benefits of each crystal.
Visit the blog here.
Yes, you can purchase on our website, and we'll ship your products via courier. When you process your payment, a list of shipping costs will appear based on the region and destination city.
In Santiago, we offer SAME DAY shipping to most communes for purchases made Monday through Friday until 12:00 p.m. See the list of communes here .
In some regions, it can take 3 to 10 business days. In other areas, it can take up to 10 business days.
In certain cases, such as rain in Santiago, unforeseen circumstances, or other mass events like CYBER, shipments may take longer than usual. However, we will inform you promptly.
When we ship, you'll receive an email with your tracking number.